Case Journal

The case journal isn't labelled as such on the Daisy screen; it's the section of every case towards the bottom of the screen. It varies in size depending on the case actions used, and records the details of every case action completed on that case.

You can click on any line to see more details about the case action, and you can click the icon on the right to open the case action.

Case actions are all marked with a purple tick when completed. Other case actions could be marked in Green (not yet due), Amber (due in less than a week), or Red (overdue). All Cases Actions and Assessments must be completed before a case can be closed.