Daisy (iiZuka) Documentation
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Cranstoun Helpdesk
Cranstoun Helpdesk
Daisy General Information
Daisy - Glossary, Terms and Icons
Helpdesk Change Capabilities
Daisy Home Screen
Home Screen - Overview
Home Screen - Using My Cases
Home Screen - My Team's Cases
Home Screen - Preferences
Creating a Client/Case
Case Hub - Overview
Case Hub - Searching for a Client
Case Hub - Matching Clients
Case Hub - Selecting a Client
Case Hub - No Match Exists
Case Hub - Select Case Type
Case Hub - Save and Create Case
Client Screen
Editing a Clients Details
Client Links Menu
Case Screen
Case Details Information
Case Actions
Case Actions - General Information
Confirming a Referral
Adding a Case Note*
Adding a Contact Note*
Contacting a Client*
Case Type Specifics
Birmingham Housing Solutions
ToDo List
Outstanding System Requests
Questions and Answers
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Overview
Case Actions
Adding a Case Note*
Adding a Case Note*
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Last updated 15 July 2024
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