Client Type

Client "Type" within Daisy is used to define which part of the country the client has registered. We do not record people by type, as they are assigned to a case; instead, we use their geographical location to define where they have engaged with us. However, clients can relocate, and therefore may be linked to two or more geographic regions.

The type also defines which Teams within Daisy can see those client cases. You may be able to find the client on the list, but if the case attached to that client isn't in your area, you wouldn't be able to see the details, only that the client is known to us.

Current Client Types as defined in Daisy

Client (typically anywhere in London)
Change Plus Clients
Complex Needs Clients
EIP Clients
Essex Clients
Harrow Clients
Harrow Refuge Clients
Housing Solutions Clients
South Gloucester Clients
Sussex Clients
Sutton Clients
Sutton Refuge Clients
Telford & Wrekin Clients
Thames Valley Clients
West Mercia Accommodation Clients
WM Accommodation Clients
West Mercia Clients
Wokingham Clients
Worcester Clients
Yorkshire Clients

You can see the client type in the Clients Page.