Cranstoun created the Daisy System using a product called CaseManager from iiZuka Ltd. We use the system to manage our domestic abuse cases and clients across multiple contracts in the UK. Key Elements of the System Clients Anyone added to the system i ...
What is a Case Action? Case Actions are the options available to you based on the current Case Status, which define the type(s) of information you can store about the current case and/or client you are working with. Case actions can be of multiple types ...
Each case type on the system has a specific list of case statuses that the case must follow. The case type changes when particular events occur, and the case is ready to progress. The case status dictates what case actions are available to you in Daisy ...
Case Action Available At: Victim/Contact Client | Perpetrator/Contact Client statuses We need to record our first contact point with the client as accurately as possible, as this is a key figure for most contracts, the time between the referral being ent ...