Cranstoun Helpdesk
Book Daisy Training

Cranstoun Helpdesk
Book Daisy Training

Introduction to Daisy
- Daisy - General Information

Daisy Screens

Screen Sections

Case Hub

Client Information/Profile
- Client Profile *
- Client Type *

Victim Case Status Info
- Victim Case Status Flow Chart *

Victim Case Actions

Perpetrator Case Status Info
- Perpetrator Case Status Flow Chart

Perpetrator Case Actions

CYP Case Status Info
- CYP Case Status Flow Chart *

CYP Case Actions
- Adding a Case Note *
- Case Actions: General Information

Usage Examples

Overview
Daisy Screens
Other Screens
Organisation *

Organisation *

This screen shows the open cases by Team across the organisation, open cases by type, and case throughput.

Last updated 25 July 2025

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